Are you a technical professional looking to incorporate sales and design into one exciting career? Do you see yourself being a part of the deign and implementation of projects in varied and interesting locations across Victoria? Are you from a different technology background with transferable skills? MultiTek Solutions, Geelong’s leading audiovisual installation company, specialises in audiovisual, unified communications and performing arts theatre technology. We are looking for the right person who is keen be a part of a high-tech team of AV professionals.
As the company expands, we have a position available for an AV Sales and Design Engineer. You will be required to work with clients in the design and implementation of data projection systems, professional sound systems, lighting control systems, audiovisual control systems and various other industry specific equipment. You will have attention to detail, a high level of workmanship, an excellent work ethic & initiative, excellent communications skills, excellent organisational skills and have some basic project management experience. You will also have knowledge in audiovisual systems and components, a keen interest in technology, good computer skills and the ability to work within a team.
Formal qualifications preferred but not essential.
Attractive Salary Package & Conditions, Negotiable based on skills & experience.
Applications will be accepted via Seek using the steps outlined in this advertisement and must include a copy of your current resume and covering letter.
Applications close 5pm Friday the 28th February 2025
POSITION DESCRIPTION
POSITION TITLE: Sales and Design Engineer
OFFICE LOCATION: Saunders Street, North Geelong.
REPORTS TO: Business Development Manager
OTHER PROFESSIONAL RELATIONSHIPS:
- Program Manager
- Clients
- Managing Director
- IT and Network Team
- Support Team
CLASSIFICATION & CONDITIONS: Full-time
THE COMPANY
Vision:
Leading the Way in Audio-Visual Excellence. MultiTek Solutions revolutionises collaboration, engagement, and experience across Victoria with innovative high-quality AV solutions that set new industry benchmarks while delivering unrivalled user experiences.
Mission:
MultiTek leads in advancing audio-visual technology with expertly engineered flexible solutions that consistently elevate user experiences today and into the future.
Values:
- Innovation: Embrace and drive change by encouraging creativity and continuous improvement in all aspects of our business.
- Quality: Commit to excellence in every product and service we provide, ensuring they meet high standards of functionality and reliability.
- Integrity: Uphold ethical standards and transparency in all our dealings; build trust through honesty and consistency in actions and communications.
- Customer Focus: Prioritise customer satisfaction by understanding their needs and exceeding their expectations with our AV solutions.
- Teamwork: Foster a collaborative environment where each team member is valued, encouraged, and supported to contribute to our shared goals.
- Accountability: Take responsibility for our actions and outcomes; hold ourselves and each other to account for delivering on our commitments.
- Adaptability: Remain agile and responsive to industry changes and customer demands, ensuring our solutions and strategies remain relevant and effective.
- Sustainability: Commit to environmental stewardship by developing solutions and business practices that minimise our ecological footprint.
- Respect: Treat all people with dignity and respect, valuing diverse perspectives and experiences as a source of strength for our company.
- Initiative: Encourage staff to proactively identify problems and opportunities, and to speak up with ideas and solutions that drive our team and the company forward.
- Flexibility: Embrace a flexible approach in our work practices, allowing for a balance between professional and personal commitments to support overall well-being and productivity.
- Care: Show genuine concern for the well-being of our customers, employees, and the community, ensuring our actions and decisions reflect compassion and empathy.
PURPOSES OF THE POSITION
The Sales and Design Engineer is responsible for managing client relationships, driving sales and business development and overseeing project design and execution. The role also requires a proactive and collaborative relationship with the Business Development Manager to ensure processes are constantly reviewed to meet demand and to discuss strategic development and growth.
SUMMARY OF POSITION RESPONSIBILITIES
The position is directly responsible to the Business Development Manager for key accountabilities and the achievement of Key Performance Indicators.
Key Responsibilities:
- Client Relationship Management:
- Manage a list of existing clients, ensuring ongoing support and relationship building.
- Maintain a strong rapport with clients built on knowledge, trust, and quality service.
- Regularly communicate with clients to stay informed about current and future projects, ensuring the company is positioned to fulfil their needs.
- Sales & Business Development:
- Build and strengthen relationships with existing clients while identifying and acquiring new business opportunities.
- Work closely with the Business Development Manager on strategy and process development to increase business.
- Develop clear Key Performance Indicators (KPIs) for sales in conjunction with the Business Development Manager and Managing Director, and play a key role in setting and meeting annual targets.
- Design & Sales for Client Projects:
- Meet with clients to develop a scope of works for their projects.
- Produce quotes and proposals, and present them to clients, following up as necessary.
- Submit pricing for large project tenders and produce system designs, drawings, and other required documentation.
- Oversee larger client projects in collaboration with the Program Manager, ensuring projects are delivered to the expected standard, quality, and schedule.
- Manage major projects from design to completion.
- Develop, maintain and improve an intricate understanding of current and emerging Audio Visual Technologies.
- Support for the Business Development Manager:
- Support and Collaboration with the Business Development Manager on projects and business strategy development.
- Other Responsibilities:
- Respond to tenders, provide schematics, and contribute to communications.
- Proactively contribute to the ongoing evolution of policies and procedures that will benefit the company.
OH&S RESPONSIBILITIES
- Ensure all work adheres to safety standards.
- Report any hazards or incidents in accordance with company procedures.
KNOWLEDGE, SKILLS AND EXPERIENCE
- Strong experience in client relationship management and business development.
- Proficiency in producing quotes, proposals, and tender submissions for client projects, ideally in an Audio-Visual Setting
- Experience in managing large projects and collaborating with internal teams to ensure successful delivery.
- Knowledge of Audio Visual Technologies, Computer networks and IT systems.
KEY RESULT AREAS
- Successful management of client relationships and acquisition of new business.
- Effective delivery of client projects, meeting quality, schedule, and budget expectations.
SELECTION CRITERIA
Essential:
- Demonstrated experience in sales and business development within the AV industry or a related field.
- Strong project management skills, with experience in overseeing large-scale projects.
- Strong communication skills and the ability to engage with clients and internal teams effectively.
Desirable:
- Familiarity with industry standards and best practices in AV and IT infrastructure.
CULTURAL FIT
The ideal candidate will embody our values of teamwork, accountability, and care. They will demonstrate initiative in their work and maintain a flexible approach to problem-solving and collaboration.
RESPONSES