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Director, Event Technology

Encore (United States)

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3 March 2026

Position Overview

The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s).  This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k – $3.75M and will report to the Area Director, Venues or RVP, Venues.

Key Job Responsibilities

Financial Management and Reporting

• Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures.

• Achieve Encore’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.

• Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.

• Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.

• See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.

• Participate in business review presentations as needed, in collaboration with regional management.

• Review and manage location P & L and develops action plans to address deficiencies/grow the business

• Confirms venue partners process all payments to Encore in a timely basis.

Operations Management

• Perform daily floor operations including scheduling and equipment setups, operation, and strikes. Assist on the floor as needed.

• Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance with brand standards.

• Anticipate equipment challenges and changes in a timely and professional manner.

• Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.

• See the Big Picture by efficiently sharing labor and equipment within the local market.

• Attend all operational venue meetings such as daily stand-up meetings with venue operations staff.

FULL list of requirements is here

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