Calling all AV Service Technicians!
Join the team at Syndeticom and work on cutting-edge AV and digital infrastructure projects for some of the world’s most recognised brands.
Why Join Us?
- Competitive salary package
- Career progression and professional development opportunities
- Work with industry-leading technology and high-profile clients
- Be part of a fast-growing, people-focused business
- Supportive team culture built on our values: Learn, Think, Grow, Connect
About Us
At Syndeticom, we design, build, commission, and support world-class digital infrastructure solutions across audio visual, private networks, and mission-critical environments.
As our business continues to grow, we’re looking for experienced AV Service Technicians who are passionate about technology, problem-solving, and delivering exceptional client outcomes.
About the Role
This is a hands-on role where no two days are the same. You’ll be responsible for delivering high-quality AV support, commissioning, servicing, and basic programming across a range of client environments.
Working closely with our Service, Projects, Engineering, and Estimating teams, you’ll play a key role in ensuring AV systems are reliable, functional, and delivered to the highest standard.
What You’ll Be Doing
Service & Support
- Troubleshoot and resolve AV, control, and network-related issues onsite and remotely
- Respond to service calls and manage support tickets
- Provide technical support and system diagnostics to internal teams and clients
- Communicate clearly with clients regarding scheduling, updates, and solutions
- Complete service reports and documentation accurately
Commissioning & Programming
- Configure, commission, and test AV and control systems
- Verify system functionality against project requirements
- Modify and maintain AV control programming and user interfaces
- Troubleshoot and refine existing control code
- Document programming files, IP details, configurations, and test results
General Responsibilities
- Deliver client training on AV system operation
- Support and mentor junior team members
- Review installation quality and contribute to process improvements
- Assist with technical input for estimates and project planning
What You’ll Bring
Qualifications
- Current NSW Driver’s Licence
- NSW Construction White Card
- Relevant AV vendor certifications
- Crestron and Extron certifications are required
- ACMA Cabler’s Licence (desirable)
Experience & Technical Skills
- Minimum 3 years’ experience in AV service, support, commissioning, or programming
- Strong understanding of AV, AV-over-IP, control systems, and AV/IT integration
- Experience with commissioning and troubleshooting AV control systems
- Ability to read schematics, drawings, and system documentation
- Hands-on experience with rack builds, integration, firmware updates, and networking
- Basic Crestron programming experience
- Australian work authorisation is required
About You
You’re a proactive and reliable technician who enjoys solving problems and working collaboratively in a fast-paced environment. You’re organised, client-focused, and committed to continuous learning and professional growth.
WHY SYNDETICOM?
We pride ourselves on creating a rewarding and supportive employee experience in a culture built on collaboration, respect, and inclusion. Our policies and practices promote a safe, diverse, and growth-focused workplace where people are supported to do their best work and build long-term careers.
How to Apply
If you’re a driven AV professional who enjoys technical challenges, teamwork, and delivering outstanding client outcomes, we’d love to hear from you.
Only suitable applicants will be contacted.
RESPONSES