Position Vacant: Citadel Technology

Short Summary:

Reporting to the Director of Sales this position will manage key customer relationships within the Southern Region, with a focus on higher education.

Who are we: 

Citadel Technology, a Magentus company, designs, builds and manages cutting-edge communication and collaboration technologies. Our highly sought integration and managed services seamlessly connect audio, video and telecommunication hardware and software to deliver professional results with ease.

What’s in it for you: 

Flexible Working Environment: Work Hybrid & flexible hours.
Extra Leave: Parental / Volunteer / Pawrental / Birthday & the opportunity to purchase more.
Leadership & Development: LinkedIn learning / Future leaders program.
Employee Recognition: Annual celebrations / Peer recognition / CEO awards / Great tenure presents.
Wellbeing led: Community driven programs / Starlight partnership / EAP.

Most of all a supportive / inclusive and diverse company.

What about the role:

• In consultation with the DoS, set a strategy for each of the customers in portfolio each year
• Implement agreed sales strategy, via strong relationship management with all customer stakeholders
• Manage all of Citadel Tech’s internal resources in order to meet customer requirements
• Grow existing clients through strong stakeholder management and seek additional opportunities through existing clients and/or new clients.
• Co-ordinate all internal subject matter experts to ensure client expectations are met
• Be the escalation point for any unresolved issues regarding customers in your portfolio
• Provide all reports required by management for understanding pipeline activity and forecasting
• Keep up to date on all administration requirements as part of role at Citadel Tech

What experience do I need:

• 5 years’ experience in account management within technology sector

Our values say a lot about us: 

People are at the heart of everything we do at Magentus — we work as one team to create a healthier society.

One Team / Make a difference / We Care / Constant Evolution / Trust

Not confident that you have everything listed above? Don’t let that stop you applying for your potentially perfect next role.