ADI has an exciting opportunity for an Inside Sales Leader focused on the growth and enhancing the scalability of our APAC business and we are looking to speak to candidates based in either Australia or New Zealand.
You’ll operate as both a hands-on contributor and a strategic leader—supporting customers directly, enabling the Field Sales team, and building a high-performing, scalable Inside Sales function.
Working in close alignment with Field Sales, you’ll strengthen inside sales execution, take ownership of key processes, and bring greater operational discipline to the team.
JOB DUTIES
Sales Execution
Manage and grow assigned customer accounts through inside-sales engagement
Support Area Sales Managers by progressing opportunities and following up leads
Identify new business opportunities through proactive outreach and analysis
Apply qualification, objection handling, value-based selling and closing disciplines
Maintain accurate CRM records using Salesforce
Lead People & Build Capability
Lead and coach Inside Sales team members where applicable
Support onboarding, training and succession planning
Foster a high-engagement, inclusive team culture
Drive Commercial Performance
Own revenue, margin and KPI outcomes
Drive pipeline discipline and forecast accuracy
Partner with Marketing, Category and Supplier teams
Ensure pricing governance and deal quality
Process Ownership & Continuous Improvement
Create and maintain documented sales processes and SOPs
Ensure CRM integrity and reporting accuracy
Drive efficiency through standardisation and automation
Customer Experience & Operational Excellence
Deliver a best-in-class customer experience
Act as escalation point for complex issues
Balance hands-on selling with leadership responsibilities
YOU MUST HAVE
Proven sales/customer service experience in a similar position, ideally from B2B product distribution background (ideally smart building, AV, or lighting solutions)
A proficient understanding of key sales principles and best practices
Proven professional experience in generating & closing sales opportunities
An ability to influence across internal teams
Strong inter-personal skills
Strong experience in decision making, determined and result driven mindset, ability to quickly resolve issues
WE VALUE:
Experience managing and leading a team
Positive “Can Do” attitude with the ability to self-motivate and motivate others
Ability to maintain and build sales profit and margin via an existing customer base
Ability to support and drive marketing initiatives, seek new opportunities to build sales and profit, and develop new custom.
WHAT’S IN IT FOR YOU:
Competitive salary package with quarterly commission structure
Global Exposure: Opportunity to collaborate with global HQ teams and participate in international projects, expanding strategic influence.
Innovation Projects: Involvement in strategic initiatives such as digital pricing platforms, AI-driven forecasting, and new product launches.
Excellent career progression opportunities
RESPONSES