Mandates a Massive AV Challenge

When recent transparency laws in Western Australia required councils to live stream and record their meetings, Integrator Redfish Technologies, led by Stuart Herring, saw an opportunity to deliver a customizable system for council chambers, courts, and law enforcement.

Redfish Technologies needed a solution that was simple for non-technical staff to operate, yet powerful enough to handle complex AV environments. Traditional software-based approaches like OBS proved too complex for governance officers, who were responsible for transparency but lacked AV or broadcast training.

By standardizing on Epiphan Pearl, Redfish created a repeatable, scalable workflow that now powers more than 60 council chambers, courts, and law enforcement facilities across the region, delivering rock-solid reliability and ease of use in some of the most remote locations in Australia.

The Challenge

Redfish Technologies needed to deliver a solution that is:

• Easy enough for non-technical governance staff to run without ongoing IT involvement
• Reliable enough for remote deployments that can’t easily be serviced in person
• Flexible enough to scale across councils of all sizes, as well as in courtrooms, parliaments, and law enforcement facilities
• Satisfies strict IT and compliance requirements.

The solution: A repeatable blueprint built on Pearl

Redfish standardized on the Epiphan Pearl family, primarily Pearl Mini, Pearl-2, and Pearl Nexus, as the hub for council chamber AV systems.

Each deployment follows a proven blueprint:

Audio integration: Bosch or Televic discussion systems routed through Q-SYS DSP, with dedicated audio-only recording for “behind closed doors” sessions.

Video integration: Two to four cameras, plus PC inputs (minutes, agendas, presentations) via matrix switchers, all into Pearl.

Dual workflows: Channel 1 streams meetings live to YouTube; Channel 2 provides a muxed video feed for Teams/Zoom sessions.

Templates & layouts: Redfish pre-configures start, end, “behind closed doors,” and multi-camera layouts in Pearl, styled with council branding.

Control & training: Pearl is fully integrated with Q-SYS control panels, so operators manage layouts, start/stop streaming, and switching from a single touchscreen. Governance officers receive a two-hour training session and become self-sufficient within two to three meetings, quickly learning the system thanks to intuitive controls and pre-configured templates, ensuring transparency requirements are met without IT intervention.

Rock-solid reliability

Across dozens of deployments in remote locations, Pearl systems have consistently delivered dependable performance. Stuart describes the platform as “brilliant” and “rock solid,” with virtually no failures in the field. In the unlikely event of an issue, by leveraging Pearl’s remote management capability, Redfish avoids costly multi-day trips for support.

You can find more information here.