Who You Gonna Call

Following the recent launch of its new CORIOmaster2 all-in-one, multi-window video processor, tvONE announces the very first installation of the product, as part of a system upgrade for a 911 Emergency Operations Center in Peoria, Illinois.

The Center has been handling emergency ambulance dispatch and critical medical services for regions throughout Illinois and Iowa for almost a decade, and its previous audio-visual system was beginning to fail. To fix the problem, they approached local company IAS Technology, a specialist in the design and installation of professional audio/video systems.

“Because of the critical nature of the Center’s work, the AV system plays a vital role in the provision of services,” says IAS Technology’s CEO and Chief Design Engineer, Jeremy Caldera. “It displays GPS mapping/tracking, call data, and other critical information, which can be seen at each individual workstation, as well as by the dispatchers and the watch floor manager on the high-resolution video wall.”

Caldera designed a system including two new 4K Laser projectors, with edge-blending handled by CORIOmaster2. A 4RU package optimised for 4K60 environments, the CORIOmaster2 can handle up to 40 4K video sources with no visible latency and up to 56 outputs.

“A common challenge with this kind of installation is working within the confines of a reasonable budget, while still utilising new technologies and providing better resolution,” says Caldera.

With tvONE’s CORIOmaster2, we were able to allow for much higher resolution sources and displays to be used and edge-blended, all with low latency.

The IAS Technology team completed the installation of the entire audio-visual system upgrade, with minimum interference to the Center’s operations, over a two-day period.

“The programming and interfacing of the control system were critical to a successful user experience,” says Caldera. “The key was to add features while not changing the way the system operates or looks. This helped minimise the required training and kept the users at ease.”

The Center’s IT Director, Brad Norrell, says, “As an emergency dispatch centre, we need ease of use and reliability. With the CORIOmaster2, the quality and reliability are immensely better and the control panel is very simple to use. IAS are very easy to work with and they really know their stuff. We had a couple of last-minute requests, and they were able to quickly program those in for us. This system has met all our requirements thus far.”

“We focus on quality solutions and the user experience first and foremost, and our designs reflect this,” says Caldera. “The engineering team is always pushing the cutting edge of technology to solve problems for our clients.”

I have designed systems using tvONE technology for many years. Their products are very reliable, and when engaging tech support for issues related to third-party control or other features, they are always responsive and fantastic to work with.”

He concludes, “Looking forward, CORIOmaster2 will enable us to offer high quality solutions for a wide variety of display applications, and we are currently designing the product into a variety of LED video wall solutions for other larger manufacturing clients.”